Contact information

Contact Information

If you have any questions, need assistance with your purchase, or require support regarding our products, please reach out to us through one of the following channels.

Email Support

For general inquiries or support requests, you can email us directly at damet888@gmail.com - We strive to respond to all emails within 24 hours.

Discord Support

For faster assistance and community support, join our Discord server at https://discord.gg/rosed. Our support team is active there and ready to help with any issues you may encounter.

Response Time

We aim to respond to all support requests within 24 to 48 hours. During peak times or after major updates, response times may be slightly delayed, but we will get back to you as soon as possible.

Business Hours

Our support team operates primarily during evening and weekend hours to accommodate our community's schedule. Even outside of these hours, we monitor support channels regularly and will respond as quickly as possible.

We value your business and are committed to providing you with the best possible support experience.